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The context of the organisation
Bob Hughes, CQP FCQI, managing director of Temple Quality Management Systems, explains why understanding the organisation and its context offers the management team an opportunity to reflect on its successes.
16 hours (indicative)
Introduction to Risk Management
This course provides awareness of the fundamental tools, techniques and structured methodologies for risk management across a broad range of organisational contexts and the capability to participate as a member of a team in the application of the key tools.
16 hours (indicative)
Introduction to Problem Solving
This course provides understanding of the fundamental tools, techniques and structured methodologies for problem solving and the capability to participate as a member of a problem-solving team in the application of the key tools to support the development of robust and sustainable solutions.
Quality World magazine
The leading independent magazine dedicated to quality. Find out how to subscribe, read a sample below, or access this month's issue online now if you're a member of the CQI or IRCA.