Read the latest My Work Day interviews with CQI and IRCA members; learn more about volunteering for the CQI; and how to solve problems with the Competency Framework
The past year has seen the CQI begin to reposition the quality profession with the introduction of the CQI Competency Framework.
The framework provides an overview of the competencies the profession needs to do its job effectively and it is structured around the role quality professionals play in an organisation – Governance, Assurance and Improvement, as well as Leadership and understanding the Context in which we work.
We have seen quality professionals take on board the messages of the framework to bring numerous successes in their own workplaces. Here are the top tips on implementing the framework from those paving the way for quality in their own organisations:
Robert Oakland, partner at Oakland Consulting, reveals his advice for raising the profile of quality in your organisation.
Ruth Mortby reveals how Nuvia is rethinking quality and the changes she has made to improve the benefits for her internal stakeholders.
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