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5 minutes with… Andrew Clark
Andrew Clark, MBA CQP MCQI, QSEP CST Assistant Head for the UK Ministry of Defence, talks to Alicia Dimas about his career and how quality plays a crucial role in the defence sector
A joint effort for the environment
Environmental auditing is not a one man, or woman, job. Nigel Leehane, Chair of the ISO sub-committee on Environmental Auditing, speaks to Alicia Dimas about the sub-committee work and how it liaises with the CQI to guide organisations to achieve their environmental goals
5 minutes with… Anthony Kamau, PCQI Quality & Risk Manager, East Africa at Laborex (CFAO Healthcare)
Anthony Kamau talks to Alicia Dimas about how quality is playing an increasingly important role in the East African health sector
Quality in a technology world
Alicia Dimas talks to Sogeti, part of Capgemini, about its latest World Quality Report and how digital technologies are taking over the quality profession
User-friendly integration brings improved quality management to remote islands
Alicia Dimas talks to health specialists in the Falkland Islands about the importance of having an integrated quality management system and the improvements it has brought to the local hospital
Creating sustainable change when implementing improvements
Dave Droar, CQP MCQI, shares his insight on the common challenges of creating positive change.
Services quality vs manufacturing quality – how do you define quality in a service organisation?
Sponsored article: Matt Tizzard explains why quality in services can be difficult to evaluate and shares some tools to help your business improve its quality culture.
Portsmouth International Port migrates to ISO 45001
John Feltham, Systems and Standards Compliance Manager at Portsmouth International Port, talks to Alicia Dimas about the organisation’s successful migration from OHSAS 18001 to ISO 45001, just one month after the new standard was released.
Quality motivation
Sponsored article: Paul Vaughan, Lead Quality Manager in Projects at Siemens talks about how his company is working to improve workforce involvement and motivation to use quality tools.
From ineffective auditing to effective auditing
Stephen Asbury talks about behaviours to avoid and tips to improve your auditing skills