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Course code
FD104
Course code
Duration
8 hours (indicative)
Category
Quality
Level
Foundation
Scheme(s)
Introduction to Change Management
This course provides awareness of the key considerations and approaches to enable effective change in organisations and the ability to explain how understanding organisational change can be used to develop an approach to sustain improvement in customer and stakeholder satisfaction.
Quality World magazine
Published: 8 Aug 2016
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