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Defining Quality 4.0: a new CQI research project

Published: 23 Feb 2021

The CQI is pleased to announce that we have commissioned a consortium comprising Leeds University Business School and The Oakland Institute for Business Research and Education to carry out some research into the concepts and principles that underpin the evolution of ‘Quality Management 4.0’ or ‘Quality 4.0’ as it is more widely known.

World Quality Day 2020 highlights

Published: 16 Nov 2020

On Thursday 12 November, we celebrated World Quality Day (WQD) under this year’s theme of ‘Creating Customer Value’.