Search
Search our content by date or relevance.
The process approach to audit – a unicorn?
A 'process approach' is mentioned in the guidance documents for several standards, but is not defined in terms of implementing an audit of a quality management system. Andy Nichols CQP FCQI takes a closer look at this apparent paradox.
Influencing standards for the benefit of quality
As part of a series shining a spotlight on some of the many volunteer roles at the CQI, Kate Armitage CQP MCQI discusses her role as a member of the CQI Standards Coordination Committee.
IWA 48: A new benchmark in ESG implementation
Management consultant Oluwafemi Adare CQP MCQI, a member of the Sustainability special interest group, explains the significance of the recently published IWA 48 for quality professionals.
Give back, get back
As part of our series of Q&As with CQI Fellows, Kristian Hill CQP FCQI tells how the process of regrading to Fellow led to professional and personal gains.
The rewards of being a Trustee
As part of a series shining a spotlight on some of the many volunteer roles at the CQI, Rachelle Beasley CQP MCQI, Quality and Health and Safety Manager at WEPA, discusses her role as a member of the CQI’s Board of Trustees.
CQI CEO urges the new UK government to put process excellence at the heart of its growth strategy
In response to the General Election result, the CQI CEO, Vince Desmond, urges the new government to champion process excellence as a core part of its growth strategy.
Leading digital transformation with quality excellence
As a leading membership body for quality professionals, the CQI’s ongoing programme of research to benchmark what the quality profession looks like is critical. Our recent survey of members' views on Quality 4.0 and the impact of quality management on achieving environmental, social, and governance (ESG) goals generated valuable insight from our members.
Embracing the full picture
Susan Samaroo CQP MCQI outlines the critical role of a 360° business process map in an organisation.
From compliance to performance through quality culture
Today’s quality professionals must influence, motivate, and communicate to effect change and continue to deliver quality excellence in ever-changing environments. CQI member, Mark Eydman CQP MCQI, Founder and Lead Consultant, Six Pillars Consulting, shares his insights on how quality professionals can successfully overcome challenges, including isolation, to deliver quality excellence.
Quality not compulsory? It's your funeral...
The UK’s funeral industry relies on its trade associations for quality assessment and codes of conduct, but change could be on the way.