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Quality re-imagined
Software quality assurance manager Ramesh Mahadevan examines how the quality profession has gone on a cyclical journey from performance to compliance – and back again.
The future of auditing ESG – or anything else
Ian Rosam CQP MCQI takes a closer look at how audits can help organisations align their business activities with environmental, social and governance (ESG) principles.
Breaking new ground with innovative digital solution
Among the finalists at the International Quality Awards 2023 in the Digital Innovation category was a Balfour Beatty VINCI team that developed a digital tool to streamline processes for employees on site when breaking ground as part of the HS2 rail project.
How to address the green skills gap in your organisation?
Gary Ruffhead CQP MCQI examines the role of quality infrastructure in addressing the green skills gap.
Using ISO 10010 to build an effective quality culture
Mark Eydman CQP MCQI, outlines how ISO 10010:2022 can assist organisations in developing a quality culture.
Embracing failure as a quality professional
Kevin Newey CQP MCQI, Head of Quality at Graphcore, explains why quality professionals should embrace failure rather than fear it.
Breaking down language barriers
Quality Engineer Benjamin Clifford, who works for DISCO Corporation in Japan, was a finalist in the Emerging Talent category at this year’s CQI International Quality Awards. Here, he explains his journey into auditing, and how a multi-lingual auditing programme is improving standards in his organisation.
Innovation: the great opportunity
The CQI’s fifth Corporate Connect event of the year explored how human design thinking can encourage successful innovation.
16 hours (indicative)
Introduction to Problem Solving
This course provides understanding of the fundamental tools, techniques and structured methodologies for problem solving and the capability to participate as a member of a problem-solving team in the application of the key tools to support the development of robust and sustainable solutions.