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Course code
FD108
Course code
Duration
8 hours (indicative)
Category
Quality
Level
Foundation
Scheme(s)
Introduction to Stakeholder Communications
This course provides delegates with key skills in communicating, influencing and negotiating across a broad range of organisational contexts, including the capability to evaluate and improve both their own communications and those of others within their organisation.
Course code
FD104
Course code
Duration
8 hours (indicative)
Category
Quality
Level
Foundation
Scheme(s)
Introduction to Change Management
This course provides awareness of the key considerations and approaches to enable effective change in organisations and the ability to explain how understanding organisational change can be used to develop an approach to sustain improvement in customer and stakeholder satisfaction.