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Course code
PR306
Course code
Duration
40 hours (indicative)
Category
Quality
Level
Professional
Scheme(s)
Leading Strategic Change and Improvement
This course provides leadership skills in the development of improvement programmes and provides delegates with the capability of coaching and facilitating all levels of the organisation in a variety of approaches to change and improvement.
Course code
FD104
Course code
Duration
8 hours (indicative)
Category
Quality
Level
Foundation
Scheme(s)
Introduction to Change Management
This course provides awareness of the key considerations and approaches to enable effective change in organisations and the ability to explain how understanding organisational change can be used to develop an approach to sustain improvement in customer and stakeholder satisfaction.