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The context of the organisation
Published: 16 Jan 2017
Bob Hughes, CQP FCQI, managing director of Temple Quality Management Systems, explains why understanding the organisation and its context offers the management team an opportunity to reflect on its successes.
Course code
PT202
Course code
Duration
24 hours (indicative)
Category
Quality
Level
Practitioner
Scheme(s)
Managing process performance
This course provides practical skills development in the management of process operation and delegates will develop the capability of leading teams in the development of management processes and performance measures that indicate the effectiveness of operational processes.
Quality World magazine
Published: 8 Aug 2016
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