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Working towards a zero-harm mindset
Caitlin McArthur, Zero Harm Mindset Delivery and Deployment Manager at Sodexo, offers a case study of how the organisation is working to improve health and safety outcomes for the benefit of employees and the wider organisation.
Enhancing the role of auditing to boost organisational capability
How can enhancing the role of auditing boost an organisation’s capability, sustainability, compliance, resilience and performance? Ian Rosam CQP FCQI, Chief Product Officer at DeepFathom and a member of the CQI's Audit special interest group, takes a closer look at the benefits of moving away from the traditional audit role.
Changing minds
How entrenched can we become in our own way of thinking? Ryan Renard CQP MCQI, SQMS Manager at Ontic, looks at how quality professionals can change minds – including their own.
Exploring hidden dimensions Part 5: cultural quality and the double-edged sword
IRCA-certified Associate Auditor and International Project Quality Lead Rasoul Aivazi, and retired auditor Richard Brett, explore how Japanese philosophies are intrinsic in quality.
Embarking on a Fellowship future
As part of our continuing series of Q&As with CQI members who have regraded to Fellow, Anar Malikov CQP FCQI describes his journey to becoming a Fellow of the CQI.
CQI Healthcare Networking Group
The Healthcare Networking Group has been established to discuss and inform on all aspects of Quality Management in a Healthcare setting. This group will discuss the design and implementation of a Quality Management System in compliance with BS ISO 7101:2023.
Embracing the full picture
Susan Samaroo CQP MCQI outlines the critical role of a 360° business process map in an organisation.
I hear this a lot when auditing...
How can an organisation demonstrate that it has communicated its quality, environment, and health and safety policies to all employees? Lead Auditor Andy Lau explains.
A truly integrated approach?
Quality, health and safety, and environment are often put together in organisations, but how well have they been integrated? Paul Vaughan CQP FCQI takes a closer look.
From chaos of deception to quality of Deming
International Project Quality Lead Rasoul Aivazi examines the issue of counterfeit academic qualifications on organisational quality systems.