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16 hours (indicative)
Introduction to Risk Management
This course provides awareness of the fundamental tools, techniques and structured methodologies for risk management across a broad range of organisational contexts and the capability to participate as a member of a team in the application of the key tools.
8 hours (indicative)
Introduction to Stakeholder Communications
This course provides delegates with key skills in communicating, influencing and negotiating across a broad range of organisational contexts, including the capability to evaluate and improve both their own communications and those of others within their organisation.
24 hours (indicative)
Managing Supply Chains
This course provides the practical skills required to manage a broad range of supplier activities, the capability to assess the approaches taken by suppliers, measure performance, manage supply chain risks and encourage suppliers to take a process based approach to drive improvement.
24 hours (indicative)
Managing process performance
This course provides practical skills development in the management of process operation and delegates will develop the capability of leading teams in the development of management processes and performance measures that indicate the effectiveness of operational processes.
24 hours (indicative)
Managing Change and Continual Improvement
This course provides practical skills development in the management of change within the context of process management and improvement, the capability of leading teams in the development of their improvement approaches and the ability to facilitate the management of the associated changes.
24 hours (indicative)
Managing Problem Solving
This course provides practical skills development of the fundamental tools, techniques and structured methodologies for problem solving and the capability to lead a problem solving team in the application of the key tools and development of robust and sustainable solutions.
16 hours (indicative)
Introduction to Problem Solving
This course provides understanding of the fundamental tools, techniques and structured methodologies for problem solving and the capability to participate as a member of a problem-solving team in the application of the key tools to support the development of robust and sustainable solutions.
16 hours (indicative)
Introduction to Product and Service Management
This course provides awareness of the fundamental tools, techniques and structured methodologies for Product and Service Management across a broad range of organisational contexts and the capability to participate as a member of a team in the application of the key tools.
8 hours (indicative)
Introduction to Change Management
This course provides awareness of the key considerations and approaches to enable effective change in organisations and the ability to explain how understanding organisational change can be used to develop an approach to sustain improvement in customer and stakeholder satisfaction.

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