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How to keep success after attaining ISO 9001 certification
Achieving certification to ISO 9001 is not the end of the quality journey, says Susan Samaroo CQP MCQI.

Continuing the quality journey after winning Emerging Talent award 2020
In the latest of our series of Q&As with winners of the International Quality Awards Emerging Talent category, we catch up with the 2020 winner, John Jack, Quality Engineer at LifeScan.

How to address the green skills gap in your organisation?
Gary Ruffhead CQP MCQI examines the role of quality infrastructure in addressing the green skills gap.

Using ISO 10010 to build an effective quality culture
Mark Eydman CQP MCQI, outlines how ISO 10010:2022 can assist organisations in developing a quality culture.

Adopting a business management system
Roy Rogers CQP MCQI explains the process of implementing a new business management system at Enigma Industrial Services.

Engagement of people
Raffat Khatoon Mohammed, CQP MCQI, ISO 9001, 14001 and 45001 Lead Auditor at Qatar Primary Materials Company (QPMC), explains how ‘engagement of people’ helped QPMC to overcome staff and skill shortages during the Covid-19 pandemic.

The future value of auditing from an industry perspective
Cheekeong Loh, CQP MCQI, MIEAust CPEng, outlines how auditing can develop in the future.

Innovation: the great opportunity
The CQI’s fifth Corporate Connect event of the year explored how human design thinking can encourage successful innovation.

How I’m engaging 1,000 employees in ISO 9001:2015
Kelsey Hopkinson, group environmental compliance manager at Places for People, explains how her organisation is transitioning to the revised standard for quality management systems.
16 hours (indicative)
Introduction to Problem Solving
This course provides understanding of the fundamental tools, techniques and structured methodologies for problem solving and the capability to participate as a member of a problem-solving team in the application of the key tools to support the development of robust and sustainable solutions.