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How to conduct an effective root cause analysis
Mohamed Mohamedi, quality management engineer at Aramco, explains why identifying the correct root cause is crucial to recognising a valid corrective action.
The cost of rework: Finding the key to improving productivity in construction
Seán Connolly, the quality leader at Expanded, a Laing O'Rourke company, asks whether reducing rework is the key to improving productivity in construction.
Getting value from your supply chain
Bob Hughes, CQP FCQI, explains why an organisation’s products and services are only as good as its supply chain.
Best of the CQI eLibrary: root cause analysis
Organisations are encouraged to use root cause analysis to identify errors and implement preventative action. We highlight five top articles to help you better understand root cause analysis.
Why ISO 9001:2015 calls for a partnership approach
Lorraine Harrison, CQP MCQI, quality and compliance manager at Global Marine, explains how ISO 9001:2015 puts the focus on a cross-functional approach can help build the right culture
The context of the organisation
Bob Hughes, CQP FCQI, managing director of Temple Quality Management Systems, explains why understanding the organisation and its context offers the management team an opportunity to reflect on its successes.
24 hours (indicative)
Managing process performance
This course provides practical skills development in the management of process operation and delegates will develop the capability of leading teams in the development of management processes and performance measures that indicate the effectiveness of operational processes.
Quality World magazine
The leading independent magazine dedicated to quality. Find out how to subscribe, read a sample below, or access this month's issue online now if you're a member of the CQI or IRCA.