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Beyond checklists: embedding quality in the everyday
Susan Samaroo CQP MCQI, Principal Auditor and Group QHSE Manager, makes the case for why quality must shed its ‘checklist’ image to become an integral part of every organisation.

The power of benchmarking
Andrew Ward CQP MCQI outlines benchmarking as a business improvement tool, outlining the benefits and the potential pitfalls.

Through the lens of the auditee
(Ben) Ho Bun Chan CQP MCQI offers audit insight from the other side of the table, examining how an organisation undergoing ISO certification for the first time can get the best out of the process.

A sustainable and circular view of production
Christopher Chinapoo CQP FCQI, a committee member of the CQI’s Deming special interest group, examines how Deming’s System of Profound Knowledge provides a lens that is critical when designing for sustainable production.

Organisational factors reducing quality standards
Associate auditor S Sowrirajan, Accountable Manager at Lakshmi Machine Works in India, examines the factors that can have an impact on quality standards in an organisation.
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Take a risk to mitigate climate change
Could a structured risk assessment help organisations achieve the UN’s Sustainable Development Goals while mitigating climate change, asks Zoi Kontodimou, Chair of the CQI’s Sustainability special interest group.

Auditee management approaches and their impact on audit outcomes
How do different approaches to audit management impact on the outcome? Kamran Zulfugarov, an integrated management systems Lead Auditor in Azerbaijan, takes a closer look.

Importance of audit in aviation maintenance
Associate auditor S. Sowrirajan takes a closer look at the importance of regular audits in the highly regulated aviation maintenance sector.

Enhancing global transparency
In late October, it became mandatory for all accreditation and certification bodies to upload information relating to management systems certifications to the IAF CertSearch database. We speak to Nigel Johnston, CEO of Quality Trade, which developed the database, about the value CertSearch offers to organisations.