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Defining Quality 4.0: a new CQI research project

Published: 23 Feb 2021

The CQI is pleased to announce that we have commissioned a consortium comprising Leeds University Business School and The Oakland Institute for Business Research and Education to carry out some research into the concepts and principles that underpin the evolution of ‘Quality Management 4.0’ or ‘Quality 4.0’ as it is more widely known.

World Quality Day 2020 highlights

Published: 16 Nov 2020

On Thursday 12 November, we celebrated World Quality Day (WQD) under this year’s theme of ‘Creating Customer Value’.

CQI wins Ministry of Defence Award

Published: 16 Oct 2020

We are delighted to announce that the Quality Apprenticeship Trailblazer Group has won the 2020 MOD Inspiring Leadership Quality Award.

There’s a revolution in the air

Published: 22 Sep 2020

On 17 September, I spent a fascinating morning with a group of quality leaders from large complex organisations, discussing the impact and implications of Covid-19 and the challenge of disruptive change for quality management. Here are the highlights.