Search | CQI | IRCA Skip to main content

Search

Search our content by date or relevance.

Innovation: the great opportunity

Published: 20 Sep 2018

The CQI’s fifth Corporate Connect event of the year explored how human design thinking can encourage successful innovation.

Implementing an SPC programme

Published: 4 Dec 2017

Analysing your organisation’s performance over time can be challenging. Derek Scott, senior Quality Assurance and Quality Control advisor for ICR, explores how to select the best process and examine your data to achieve the best results

The secrets behind a constructive audit experience

Published: 15 Sep 2017

John Feltham, CQP FCQI, has been on the receiving end of audits for decades. Find out why having the right auditor, identifying risks and understanding organisational context, have been crucial for successful audits at Portsmouth International Port.

Why ISO 9001:2015 calls for a partnership approach

Published: 25 Jan 2017

Lorraine Harrison, CQP MCQI, quality and compliance manager at Global Marine, explains how ISO 9001:2015 puts the focus on a cross-functional approach can help build the right culture

Course code
PT202
Course code
Duration

24 hours (indicative)

Category Quality
Level Practitioner
Scheme(s)

Managing process performance

This course provides practical skills development in the management of process operation and delegates will develop the capability of leading teams in the development of management processes and performance measures that indicate the effectiveness of operational processes.