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24 hours (indicative)
Managing process performance
This course provides practical skills development in the management of process operation and delegates will develop the capability of leading teams in the development of management processes and performance measures that indicate the effectiveness of operational processes.

The importance of the Competency Framework
Richard Corderoy addresses why the CEO should care about the CQI Competency Framework
A question of MSS 1000
Ian Dalling explains how MSS 1000:2014 will impact on the future of the quality professional.

Video: CPD – what you need to know
CQI members reveal their tops tips for successful CPD

Member case study: the process of CPD
CQI Practitioner Sarah Ball reveals how you can develop your skills and knowledge through recognised continuing professional development activities.

Member case study: how CPD helped me
Paul Naysmith, FCQI CQP, reveals how carefully targeted CPD activities helped him gain Fellowship of the CQI.

Assuring against Ebola
Natasha Cowan spoke to Colonel Chris Gibson to find out how he used innovative quality techniques to stop the Ebola virus in its tracks.

Video: is your CPD working for you?
Continuing Professional Development (CPD) is vital for improving yourself and your organisation.

Careers in quality
A career in the quality field offers unlimited opportunities. Here’s a gateway to the profession.

The quality profession
Quality professionals help organisations to deliver. We explain who they are and how they go about it.