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Quality management tools are essential for organisations to maintain a competitive edge in the market. These tools aid in identifying areas for improvement, reducing waste, and enhancing productivity, leading to cost savings, improved quality, increased customer satisfaction and loyalty. Quality professionals can improve their individual and team performance by utilising these tools, contributing to the overall success of the organisation.
Jessica Plested leads the quality recruitment team at Shirley Parsons and has been working throughout the pandemic alongside her colleagues Ethan Baddeley and Emily Swindlehurst who both specialise in quality recruitment across all sectors. We asked Jessica to let us know how the jobs market has been affected by Covid-19.
Sponsored article: Paul Vaughan, Lead Quality Manager in Projects at Siemens talks about how his company is working to improve workforce involvement and motivation to use quality tools.
As part of Crossrail’s Learning Legacy programme, a new report has been produced in partnership with the CQI, exploring the lessons learned about quality in the supply chain.
The CQI’s Rail Special Interest Group provides a forum for quality professionals in the rail industry to learn, share, support each other’s development and influence the industry.