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Taking the mystery out of ISO 9001:2015

Published: 23 Feb 2017

The CQI spoke to Lucy Payne, CQP MCQI, quality management consultant at CQI and IRCA Approved Training Partner, Vale Quality Management Services to find out her career advice and how the training clarifies ISO 9001:2015. 

Course code
FD103
Course code
Duration

16 hours (indicative)

Category Quality
Level Foundation
Scheme(s)

​Introduction to Risk Management

This course provides awareness of the fundamental tools, techniques and structured methodologies for risk management across a broad range of organisational contexts and the capability to participate as a member of a team in the application of the key tools.

Course code
FD104
Course code
Duration

8 hours (indicative)

Category Quality
Level Foundation
Scheme(s)

​Introduction to Change Management

This course provides awareness of the key considerations and approaches to enable effective change in organisations and the ability to explain how understanding organisational change can be used to develop an approach to sustain improvement in customer and stakeholder satisfaction.

Course code
FD107
Course code
Duration

8 hours (indicative)

Category Quality
Level Foundation
Scheme(s)

​Introduction to Management Systems

This course provides awareness of management systems in general and the ability to explain how customer and stakeholder requirements can be used to develop a management approach focused on sustaining improvement in customer satisfaction.

Quality World magazine

Published: 8 Aug 2016

The leading independent magazine dedicated to quality. Find out how to subscribe, read a sample below, or access this month's issue online now if you're a member of the CQI or IRCA.