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Jayne Nixon

Learning globally recognised skills

Published: 28 Mar 2024

As part of a series of articles on different quality qualifications, Jayne Nixon PCQI, Quality Support Manager at Unipart Rail, UK, outlines her experience of undertaking the Level 4 Quality Practitioner Apprenticeship course, studying with Whyy? Change.

A meeting taking place

The Hawthorne effect

Published: 4 Mar 2024

If the outcome of an audit is influenced by the very act of carrying out the audit in the first place, how can we ever ensure accuracy? Welcome to the paradox that is the Hawthorne effect.

Clipboard and checklist

Nonconformity – not the end of the world?

Published: 6 Feb 2024

When Lead Auditor Andy Lau issues a nonconformity in an audit finding, he resists the urge to change his report in response to client comments. Here, he tells us why

Elina Hajiyeva PCQI

A quality education

Published: 29 Jan 2024

Elina Hajiyeva PCQI, a Lead Auditor at BOS Shelf, Azerbaijan, outlines the importance of a quality education in encouraging graduates into the quality sector.

Author Ryan Renard

Auditing – start as you mean to go on

Published: 13 Dec 2023

How can auditors ensure that their work is a meaningful and positive experience for the auditee? IRCA Principal Auditor Ryan Renard CQP MCQI takes a closer look.

Lead Auditor Ravindiran Gurusamy

The key to compliance

Published: 23 Nov 2023

IRCA Principal Auditor Ravindiran Gurusamy examines the compliance obligations that are required in an environmental management system.

Wooden blocks spelling out chance or change

The future of auditing: a blended approach

Published: 13 Nov 2023

Ian Rosam CQP MCQI, Chief Product Officer at DeepFathom, calls on auditors to embrace a blended approach to auditing, to meet new challenges in the business world.