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Continuing the quality journey after winning Emerging Talent award 2020
In the latest of our series of Q&As with winners of the International Quality Awards Emerging Talent category, we catch up with the 2020 winner, John Jack, Quality Engineer at LifeScan.

How to address the green skills gap in your organisation?
Gary Ruffhead CQP MCQI examines the role of quality infrastructure in addressing the green skills gap.

Embracing failure as a quality professional
Kevin Newey CQP MCQI, Head of Quality at Graphcore, explains why quality professionals should embrace failure rather than fear it.

Breaking down language barriers
Quality Engineer Benjamin Clifford, who works for DISCO Corporation in Japan, was a finalist in the Emerging Talent category at this year’s CQI International Quality Awards. Here, he explains his journey into auditing, and how a multi-lingual auditing programme is improving standards in his organisation.

The future value of auditing from an industry perspective
Cheekeong Loh, CQP MCQI, MIEAust CPEng, outlines how auditing can develop in the future.

Innovation: the great opportunity
The CQI’s fifth Corporate Connect event of the year explored how human design thinking can encourage successful innovation.

How I’m engaging 1,000 employees in ISO 9001:2015
Kelsey Hopkinson, group environmental compliance manager at Places for People, explains how her organisation is transitioning to the revised standard for quality management systems.
8 hours (indicative)
Introduction to Change Management
This course provides awareness of the key considerations and approaches to enable effective change in organisations and the ability to explain how understanding organisational change can be used to develop an approach to sustain improvement in customer and stakeholder satisfaction.

The best of the CQI eLibrary: Improvement
To visit the CQI eLibrary, click on the link on the My CQI homepage