Search | CQI | IRCA Skip to main content

Search

Search our content by date or relevance.

Get your message across

Published: 25 May 2018

The topic for CQI’s third Corporate Connect event of the year was how quality professionals should engage with their audience and make their communications truly compelling

Getting your message across

Published: 25 May 2018

The topic for CQI’s third Corporate Connect event of the year was how quality professionals should engage with their audience and make their communications truly compelling.

IT project communication as a quality risk

Published: 14 Mar 2017

George Roussos, senior project engineer at NG Bailey, says good communication could improve quality and reduce defects costs for the construction industry

Course code
FD104
Course code
Duration

8 hours (indicative)

Category Quality
Level Foundation
Scheme(s)

​Introduction to Change Management

This course provides awareness of the key considerations and approaches to enable effective change in organisations and the ability to explain how understanding organisational change can be used to develop an approach to sustain improvement in customer and stakeholder satisfaction.