Quality courses
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8 hours (indicative)
Introduction to Change Management
This course provides awareness of the key considerations and approaches to enable effective change in organisations and the ability to explain how understanding organisational change can be used to develop an approach to sustain improvement in customer and stakeholder satisfaction.
24 hours (indicative)
Managing and Influencing Stakeholders
This course provides practical skills development in order to effectively apply a range of tools and techniques when working with customers, stakeholders, top management and external providers/suppliers to increase their readiness to change and overcome resistance.
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Lean Six Sigma Training
An exciting programme of webinars, courses, workshops and masterclasses focusing on process improvement and Deming methodology.