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Best of the CQI eLibrary: environmental management
Read five of the latest journal articles on environmental management for quality professionals
Behind the scenes: revising ISO 9004
Mark Braham, FCQI CQP, reports from Rotterdam where he was the CQI category A liaison for ISO/TC 176, the committee revising the quality management standard.
40 hours (indicative)
Leading Supply Chain Assurance
This course develops leadership skills to assure that stakeholder requirements are met in the whole supply chain, develop strategies for assessing supply chain capability, coach and facilitate top management teams in the deployment of strategic leadership of supply chain management.
8 hours (indicative)
Introduction to Management Systems
This course provides awareness of management systems in general and the ability to explain how customer and stakeholder requirements can be used to develop a management approach focused on sustaining improvement in customer satisfaction.
16 hours (indicative)
Introduction to Risk Management
This course provides awareness of the fundamental tools, techniques and structured methodologies for risk management across a broad range of organisational contexts and the capability to participate as a member of a team in the application of the key tools.
8 hours (indicative)
Introduction to Change Management
This course provides awareness of the key considerations and approaches to enable effective change in organisations and the ability to explain how understanding organisational change can be used to develop an approach to sustain improvement in customer and stakeholder satisfaction.
ISO 9001:2015: 15 ways to improve quality
Bastine Paul says ISO 9001:2015 is one of the best standards for Quality Management Systems. Significant change to the revised standard gives various ways for quality improvement. Here are 15 effective ways ISO 9001:2015 can boost quality improvement.
Selling Quality Management Systems to the CEO
Angela Fumpson argues that in order for quality professionals to influence the CEO, they must understand the vision and goals of the business.
CF2000: building a supply chain free of conflict minerals
Dr Keith Jones, CQP MCQI, and Peter Ellis explain how the new CF2000 standard will help you build a supply chain free from conflict minerals and modern slavery.