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8 hours (indicative)
Introduction to Change Management
This course provides awareness of the key considerations and approaches to enable effective change in organisations and the ability to explain how understanding organisational change can be used to develop an approach to sustain improvement in customer and stakeholder satisfaction.
ISO 9001:2015: 15 ways to improve quality
Bastine Paul says ISO 9001:2015 is one of the best standards for Quality Management Systems. Significant change to the revised standard gives various ways for quality improvement. Here are 15 effective ways ISO 9001:2015 can boost quality improvement.
Selling Quality Management Systems to the CEO
Angela Fumpson argues that in order for quality professionals to influence the CEO, they must understand the vision and goals of the business.
CF2000: building a supply chain free of conflict minerals
Dr Keith Jones, CQP MCQI, and Peter Ellis explain how the new CF2000 standard will help you build a supply chain free from conflict minerals and modern slavery.