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Quality re-imagined
Software quality assurance manager Ramesh Mahadevan examines how the quality profession has gone on a cyclical journey from performance to compliance – and back again.

The power of ISO 56001: shaping the future of innovation management
ISO 56001 Innovation management system – requirements is due to be published next year. Frédéric Sauzet calls on members to get involved during the current development stage of the standard.

BS 30416: Menopause support as standard
BS 30416 has been developed by BSI to give guidance on addressing the needs of employees who are experiencing menopause symptoms.

How to address the green skills gap in your organisation?
Gary Ruffhead CQP MCQI examines the role of quality infrastructure in addressing the green skills gap.

Auditing collaborative business relationship management systems
Louise Jones takes a closer look at ISO 44001:2017 and auditing collaborative business relationship management systems.

Adopting a business management system
Roy Rogers CQP MCQI explains the process of implementing a new business management system at Enigma Industrial Services.

Selecting the right problem-solving strategy
Derek Scott, CQP FCQI, Quality Manager at Rubberatkins, Scotland, takes a look at models and strategies for problem-solving.

Essentials for a safe on-site audit
Sharjeel Farooq, IRCA Principal Auditor, and Director of Advanced Certifications Pvt Limited in Pakistan, shares his experience and advice on how to hold a safe on-site audit during the Covid-19 pandemic.

Process automation and the quality professional
Richard Seddon, Managing Partner at Process Management International (PMI), UK, explains why quality professionals need to embrace process automation tools in this digitally advanced era.

Eliminating the costs of poor quality
Vimala Balusamy, CQP MCQI, Quality and Project Management Consultant, India, shares her five steps to help prevent poor quality costs in businesses.