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This course provides leadership skills in the application of risk management within the context of an enterprise/organisation and provides delegates with the capability of coaching top management teams in the deployment of a system approach to the leadership of risk management.

This course provides awareness of the fundamental tools, techniques and structured methodologies for risk management across a broad range of organisational contexts and the capability to participate as a member of a team in the application of the key tools.

This course provides the practical skills required to manage a broad range of supplier activities, the capability to assess the approaches taken by suppliers, measure performance, manage supply chain risks and encourage suppliers to take a process based approach to drive improvement.

This course provides the practical skills required to identify different types of customers and stakeholders, gain insight into their requirements and translate requirements into their organisation’s governance, assurance and improvement processes, hence driving customer excellence.

This course provides the practical skills that enable delegates to work with an organisation and other quality professionals to support the development of management systems and associated management processes using a process based approach, risk based thinking and PDCA in a systems context.

This course provides awareness of the key considerations and approaches to enable effective change in organisations and the ability to explain how understanding organisational change can be used to develop an approach to sustain improvement in customer and stakeholder satisfaction.

This course provides awareness of management systems in general and the ability to explain how customer and stakeholder requirements can be used to develop a management approach focused on sustaining improvement in customer satisfaction.

This course aims to provide learners who have an existing, basic knowledge of, or experience in, information security management with an understanding of the management systems approach and the requirements of ISO/IEC 27001, and to provide a basis for learners who wish to go on to complete CQI and IRCA Certified ISMS Auditor Training courses.

This course aims to provide learners with the knowledge and skills required to perform first, second and third-party audits of information security management systems against ISO/IEC 27001 (with ISO/IEC 27002), in accordance with ISO 19011 and ISO/IEC 17021, as applicable.

This course provides learner with the knowledge and skills required to perform first, second and third-party audits of business continuity management systems against ISO 22301, in accordance with ISO 19011, ISO 17021-1, as applicable.