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Through the lens of the auditee
(Ben) Ho Bun Chan CQP MCQI offers audit insight from the other side of the table, examining how an organisation undergoing ISO certification for the first time can get the best out of the process.

Strengths and weaknesses of the checklist approach to auditing
Andrew Ward CQP MCQI examines the benefits and challenges of taking a checklist approach to audits.

Learning laboratory
Abdul Majeed PCQI, Quality Assurance Manager at Pragati Electricals in India, describes his experience of the process of gaining certification to ISO/IEC 17025.

Use of AI in third-party certification processes
Ian Rosam CQP MCQI, Chief Product Officer at DeepFathom and a member of the CQI's Audit special interest group, takes a closer look at how artificial intelligence has been integrated into UKAS-accredited certification processes.

Upholding the ethics of auditing
What ethical challenges could an auditor face when scrutinising an organisation’s quality management system? George Nyambuya PCQI takes a closer look.

The process approach to audit – a unicorn?
A 'process approach' is mentioned in the guidance documents for several standards, but is not defined in terms of implementing an audit of a quality management system. Andy Nichols CQP FCQI takes a closer look at this apparent paradox.

The key to compliance
IRCA Principal Auditor Ravindiran Gurusamy examines the compliance obligations that are required in an environmental management system.

Quality management systems offering sustainable solutions to reduce waste
Murugesh Siva examines how quality management systems can assist in the key areas of managing both industrial and metal waste.

Adding value to audits of management systems
Senior auditor Pedro Mejias outlines five ways in which the audit process can create value to the auditee.

Preparing for unannounced audits of medical devices
ISO 13485 internal auditor Karandeep Singh Badwal, explains what to expect and how to prepare for unannounced audits of companies with a UKCA or CE-marked medical device.