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Embracing the full picture
Susan Samaroo CQP MCQI outlines the critical role of a 360° business process map in an organisation.
Innovation: the great opportunity
The CQI’s fifth Corporate Connect event of the year explored how human design thinking can encourage successful innovation.
CQI Integrated Management Special Interest Group (IMSIG)
The Integrated Management SIG will provide a forum for members and others to share their knowledge, experience and views on integrated management.
Quality World magazine
The leading independent magazine dedicated to quality. Find out how to subscribe, read a sample below, or access this month's issue online now if you're a member of the CQI or IRCA.
Improvement through staff engagement
In part two of our series following British start-up Riversimple, staff custodian Stafford Lloyd explains the employee aspect of the company’s unique governance model.