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Achieving the grade of Fellow

Published: 11 May 2020

Neil Stanbury, CQP FCQI, Site Quality Leader at MB Aerospace, speaks to Daniel Moore about his recent achievement of Fellowship status.

Delivering training in the midst of Covid-19

Published: 11 May 2020

Nina Abbassi, CQP FCQI, Owner and Director of Abbassi Ltd, speaks to Daniel Moore about how she is continuing to deliver training to the quality profession and the lessons to be learnt so far from the coronavirus pandemic.

Being a leader in health and safety

Published: 11 May 2020

Mohamed Attia, Trainer and Auditor at testing and certification centre TÜV Nord Middle East, explains how a strong occupational health and safety (OH&S) culture is critical to business success.

Applying the Deming System of Profound Knowledge

Published: 16 Apr 2020

Christopher Chinapoo, Managing Director at Five Star Quality and Justice Associates in Trinidad, explains how Deming’s management principles can be applied to improve business supply chains.   

Effective internal audits

Published: 3 Mar 2020

Yemi Shodipo, Director of Charis The Training Company, offers his tips to help auditors carry out successful internal audits

Innovation: the great opportunity

Published: 20 Sep 2018

The CQI’s fifth Corporate Connect event of the year explored how human design thinking can encourage successful innovation.

Course code
FD106
Course code
Duration

16 hours (indicative)

Category Quality
Level Foundation
Scheme(s)

​Introduction to Process Design

This course provides fundamental skills for process design, standardisation, the capability to understand customer and stakeholder requirements and define standardised processes to deliver them.