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ISO Lead Auditor Daniel Davidson

A tactical manoeuvre

Published: 30 Aug 2024

After 23 years in the services, transitioning away from a military career could have been a daunting prospect. Here, Lead Auditor Daniel Davidson explains how he went on to forge a career in quality and compliance.

Audit to boost organisational capabilities

Enhancing the role of auditing to boost organisational capability

Published: 22 Jul 2024

How can enhancing the role of auditing boost an organisation’s capability, sustainability, compliance, resilience and performance? Ian Rosam CQP FCQI, Chief Product Officer at DeepFathom and a member of the CQI's Audit special interest group, takes a closer look at the benefits of moving away from the traditional audit role.

Ticking a clipboard list

I hear this a lot when auditing...

Published: 25 Apr 2024

How can an organisation demonstrate that it has communicated its quality, environment, and health and safety policies to all employees? Lead Auditor Andy Lau explains.

Jayne Nixon

Learning globally recognised skills

Published: 28 Mar 2024

As part of a series of articles on different quality qualifications, Jayne Nixon PCQI, Quality Support Manager at Unipart Rail, UK, outlines her experience of undertaking the Level 4 Quality Practitioner Apprenticeship course, studying with Whyy? Change.

A meeting taking place

The Hawthorne effect

Published: 4 Mar 2024

If the outcome of an audit is influenced by the very act of carrying out the audit in the first place, how can we ever ensure accuracy? Welcome to the paradox that is the Hawthorne effect.

Clipboard and checklist

Nonconformity – not the end of the world?

Published: 6 Feb 2024

When Lead Auditor Andy Lau issues a nonconformity in an audit finding, he resists the urge to change his report in response to client comments. Here, he tells us why

Elina Hajiyeva PCQI

A quality education

Published: 29 Jan 2024

Elina Hajiyeva PCQI, a Lead Auditor at BOS Shelf, Azerbaijan, outlines the importance of a quality education in encouraging graduates into the quality sector.

Asking questions

The art of asking the right question

Published: 25 Jan 2024

In the search for answers, we don’t often stop to think whether we are asking the right questions, but for anyone working in auditing, this key skill should not be underestimated.