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Beyond checklists: embedding quality in the everyday
Susan Samaroo CQP MCQI, Principal Auditor and Group QHSE Manager, makes the case for why quality must shed its ‘checklist’ image to become an integral part of every organisation.
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Learning laboratory
Abdul Majeed PCQI, Quality Assurance Manager at Pragati Electricals in India, describes his experience of the process of gaining certification to ISO/IEC 17025.

Enhancing global transparency
In late October, it became mandatory for all accreditation and certification bodies to upload information relating to management systems certifications to the IAF CertSearch database. We speak to Nigel Johnston, CEO of Quality Trade, which developed the database, about the value CertSearch offers to organisations.

Bring the mountain to you
Ryan Renard CQP FCQI examines the parallels between martial arts and the quality profession.

How to: quality - from compliance to performance
For World Quality Week 2024, Rashad Issa, Chair of the Board of Trustees, shares insights from the ‘How to: quality’ series on how quality professionals can address business needs to drive improvement, governance and performance.

Exploring hidden dimensions Part 5: cultural quality and the double-edged sword
IRCA-certified Associate Auditor and International Project Quality Lead Rasoul Aivazi, and retired auditor Richard Brett, explore how Japanese philosophies are intrinsic in quality.

CQI Healthcare Networking Group
The Healthcare Networking Group has been established to discuss and inform on all aspects of Quality Management in a Healthcare setting. This group will discuss the design and implementation of a Quality Management System in compliance with BS ISO 7101:2023.

Taking action on climate change
In February, the International Standards Organization (ISO) added two new statements of text into 31 Type A management system standards, to ensure that climate change issues are considered. Geoff Vorley, Director of Quality Management and Training Limited, UK, takes a closer look at the impact of this on several of the key standards.

Embracing the full picture
Susan Samaroo CQP MCQI outlines the critical role of a 360° business process map in an organisation.