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Keeping business afloat during Covid-19

Published: 22 May 2020

Suzanne Hill, CQP FCQI, Director and Quality Executive at Assured Quality Improvements Limited, UK, and Chair of CQI Derby and Nottingham branch, talks to Daniel Moore about how she is adapting to new ways of working during the coronavirus outbreak.

Being a leader in health and safety

Published: 11 May 2020

Mohamed Attia, Trainer and Auditor at testing and certification centre TÜV Nord Middle East, explains how a strong occupational health and safety (OH&S) culture is critical to business success.

CQI hosts Corporate Partner roundtable

Published: 28 Feb 2020

The CQI launched its first Corporate Partner roundtable of the year with a focus on influencing the quality agenda; culture and leadership in quality

What makes our team a winner?

Published: 8 Jul 2019

After being awarded Quality Team of the year in the International Quality Awards 2018, David Sanders, Business Improvement Manager at Costain, shares what he believes makes his team exemplary in its field. He outlines eight key elements for the success of Costain’s Business Improvement Team which could be applied to any quality team

Innovation: the great opportunity

Published: 20 Sep 2018

The CQI’s fifth Corporate Connect event of the year explored how human design thinking can encourage successful innovation.

Leadership – it’s about people

Published: 23 Apr 2018

In the final part of this four-part series on Deming’s System of Profound Knowledge, Alan Clark and Tony Korycki explain how organisations should encourage leadership as a crucial attribute  to their business success.

Why ISO 9001:2015 calls for a partnership approach

Published: 25 Jan 2017

Lorraine Harrison, CQP MCQI, quality and compliance manager at Global Marine, explains how ISO 9001:2015 puts the focus on a cross-functional approach can help build the right culture

Course code
PT202
Course code
Duration

24 hours (indicative)

Category Quality
Level Practitioner
Scheme(s)

Managing process performance

This course provides practical skills development in the management of process operation and delegates will develop the capability of leading teams in the development of management processes and performance measures that indicate the effectiveness of operational processes.