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Why 'fast' must go out of fashion
The fast fashion industry raises a number of questions around quality control, supply chains and sustainability. Dr Pauline Bremner, an associate professor and lecturer in retail and fashion management at Robert Gordon University near Aberdeen, discusses how a greater emphasis on quality is at the heart of mitigating its impacts.

Enhancing global transparency
In late October, it became mandatory for all accreditation and certification bodies to upload information relating to management systems certifications to the IAF CertSearch database. We speak to Nigel Johnston, CEO of Quality Trade, which developed the database, about the value CertSearch offers to organisations.

Preparing for unannounced audits of medical devices
ISO 13485 internal auditor Karandeep Singh Badwal, explains what to expect and how to prepare for unannounced audits of companies with a UKCA or CE-marked medical device.

Process automation and the quality professional
Richard Seddon, Managing Partner at Process Management International (PMI), UK, explains why quality professionals need to embrace process automation tools in this digitally advanced era.

Eliminating the costs of poor quality
Vimala Balusamy, CQP MCQI, Quality and Project Management Consultant, India, shares her five steps to help prevent poor quality costs in businesses.

Strengthening customer relationships through quality assurance
Ben Dewison, Specialist Member of The Institute of Customer Service, UK, explains the importance of quality assurance and how it can be used to improve customer relationships.

The impact of Covid-19 on quality professionals
The CQI has partnered with quality management software provider Qualsys to release Covid-19: The impact of coronavirus on quality professionals, a report looking at how the spread of Covid-19 has affected the quality profession.

Being a leader in health and safety
Mohamed Attia, Trainer and Auditor at testing and certification centre TÜV Nord Middle East, explains how a strong occupational health and safety (OH&S) culture is critical to business success.

Improving product reliability in manufacturing
Dr Louis Redding, CQP FCQI, discusses some useful methods to help improve complex engineering products.

Navigating the cost of quality in a digital age
The CQI’s second Corporate Connect event of 2018 was delivered by Oakland Consulting on 22 March in London.