Search
Find quality content.
The (many) Rs of sustainability
Andrew Ward CQP MCQI takes a closer look at the growing number of 'Rs' in sustainability.
- Virtual/Online
Sustainability in a World Growing in Uncertainty - The Why
This is an exciting joint event with the CQI Sustainability network and the ESG exchange. Named 'The Why', it is the first webinar in a three-part series about how various rising uncertainties in the world impact the need for strategic transformation.
- Virtual/Online
Webinar Series - The Quality Ecosystem: Part 1
Join the Birmingham Network for the first part of an exciting webinar series focused on mapping futures, frames, transferrable skills across industries and much more.
When quality is crucial
Amarjit Kaur Gill CQP MCQI outlines why it is vital that companies help every one of their employees to see quality as integral to their role.
Give back, get back
As part of our series of Q&As with CQI Fellows, Kristian Hill CQP FCQI tells how the process of regrading to Fellow led to professional and personal gains.
Cultivating a company-wide culture of quality
In recognition of World Quality Week 2024, Rasoul Aivazi, an international Project Quality Lead and Lead Auditor, reflects on the theme of ‘Quality: From compliance to performance’ and how this can assist in developing a company-wide culture of quality.
Metrics motivate performance and behaviours
How often do you think about the behaviours your metrics motivate? Are they the ‘right’ ones, and will they motivate ethical behaviours and approaches, asks Ryan Renard CQP FCQI
Elevating the customer experience
In a crowded market, how can quality professionals ensure their brand stands out? Susan Samaroo CQP MCQI explains the benefits of a ‘surprise and delight’ approach.
Exploring hidden dimensions Part 6: another look at the double-edged sword
Continuing their series, IRCA-certified Associate Auditor and International Project Quality Lead Rasoul Aivazi and retired auditor Richard Brett explore how Japanese philosophies are intrinsic in quality.
Working towards a zero-harm mindset
Caitlin McArthur, Zero Harm Mindset Delivery and Deployment Manager at Sodexo, offers a case study of how the organisation is working to improve health and safety outcomes for the benefit of employees and the wider organisation.