Search
Search our content by date or relevance.
![Author Susan Samaroo CQP MCQI Susan Samaroo CQP MCQI](/sites/default/files/styles/block_listing_mobile/public/2024-05/susan_samaroo_cropped.jpeg?itok=GXsEZ0qr)
Embracing the full picture
Susan Samaroo CQP MCQI outlines the critical role of a 360° business process map in an organisation.
![](/sites/default/files/styles/block_listing_mobile/public/images/improvement.jpg?itok=S8prfDc1)
Sustaining stakeholder buy-in – Part 1
This article is the first part of a two part series where Professor Mitter Vedu, FCQI, examines the approach to sustain stakeholders’ interest in continuous improvement methodologies
![](/sites/default/files/styles/block_listing_mobile/public/20180918_140530_1_0.jpg?h=d2e0c56a&itok=EDOOKrfU)
Innovation: the great opportunity
The CQI’s fifth Corporate Connect event of the year explored how human design thinking can encourage successful innovation.
![](/sites/default/files/styles/block_listing_mobile/public/20180918_140530_1_1.jpg?h=f35df721&itok=ZxPy6txs)
Innovation: the great opportunity
The CQI’s fifth Corporate Connect event of the year explored how human design thinking can encourage successful innovation.
![](/sites/default/files/styles/block_listing_mobile/public/factory.png?itok=ORXlYFSF)
Why quality managers are the leaders that the manufacturing sector needs
Jennifer Sillars, Product Marketing Executive for Ideagen, lists the reasons why investing in a quality culture can save your business.
![](/sites/default/files/styles/block_listing_mobile/public/images/thinkstockphotos-512883584.jpg?h=379f28a1&itok=NbhyYOAU)
How I’m engaging 1,000 employees in ISO 9001:2015
Kelsey Hopkinson, group environmental compliance manager at Places for People, explains how her organisation is transitioning to the revised standard for quality management systems.
![](/sites/default/files/styles/block_listing_mobile/public/collaberation_0.jpeg?itok=Uv9EOBvL)
Getting value from your supply chain
Bob Hughes, CQP FCQI, explains why an organisation’s products and services are only as good as its supply chain.
![](/sites/default/files/styles/block_listing_mobile/public/18548467_lores.jpg?h=404d3a0e&itok=CJ8qWaQP)
Customer loyalty lessons from the new London branch
Natasha Cowan reports on the second London branch event to find out how quality professionals are leading the way in customer loyalty.
![](/sites/default/files/styles/block_listing_mobile/public/v._bhuvan.jpg?h=e80e4b1d&itok=ACeMMJpH)
ISO 9001:2015 – Who are the interested parties?
Bhuvan Veerasamy, director and principal consultant at Avanta Global, examines the ISO 9001:2015 requirements on interested parties
![](/sites/default/files/styles/block_listing_mobile/public/pexels-nataliya-vaitkevich-7173026.jpg?h=041cf2f6&itok=UdwA9fRh)
CQI Integrated Management Special Interest Group (IMSIG)
The Integrated Management SIG will provide a forum for members and others to share their knowledge, experience and views on integrated management.