Search
Search our content by date or relevance.
- Virtual/Online
Water Efficiency: Why Is It Important for a Sustainable Organisation?
Join the Sustainability Network for a thought-provoking webinar on the overlooked importance of water sustainability in organisations.
At the table with Rashad Issa
Join Chartered quality professional Rashad Issa in Dubai this July for an exclusive talk on all things quality and business.
- Virtual/Online
Risk & Quality: Allies or Strangers? Unlocking the Synergies
Join this innovative joint event with the Institute of Risk Management and the CQI Integrated Management Network.

Enhancing global transparency
In late October, it became mandatory for all accreditation and certification bodies to upload information relating to management systems certifications to the IAF CertSearch database. We speak to Nigel Johnston, CEO of Quality Trade, which developed the database, about the value CertSearch offers to organisations.

Challenges of ensuring quality in AI
With artificial intelligence now an established part of our working lives, Damien Tiller explains how quality professionals can ensure quality is baked in when AI processes are implemented.

Influencing standards for the benefit of quality
As part of a series shining a spotlight on some of the many volunteer roles at the CQI, Kate Armitage CQP MCQI discusses her role as a member of the CQI Standards Coordination Committee.

Navigating the complexities of compliance, performance and quality
Today – in a highly regulated market – compliance alone does not distinguish you from your competitors. Organisations must go beyond compliance to achieve performance. Willy Vandenbrande has led a successful career in quality management for over 35 years – first as a quality manager and later as a consultant. He shares his thoughts and insights on the historically complex relationship between compliance and quality.

Quality not compulsory? It's your funeral...
The UK’s funeral industry relies on its trade associations for quality assessment and codes of conduct, but change could be on the way.

Nonconformity – not the end of the world?
When Lead Auditor Andy Lau issues a nonconformity in an audit finding, he resists the urge to change his report in response to client comments. Here, he tells us why

Working to regulate artificial intelligence
An international BSI poll reveals that 62% of the public want tighter controls around AI, but governments around the world are working to differing standards and timescales. Can the quality sector step in to provide some much-needed confidence?