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Importance of audit in aviation maintenance
Associate auditor S. Sowrirajan takes a closer look at the importance of regular audits in the highly regulated aviation maintenance sector.

Enhancing global transparency
In late October, it became mandatory for all accreditation and certification bodies to upload information relating to management systems certifications to the IAF CertSearch database. We speak to Nigel Johnston, CEO of Quality Trade, which developed the database, about the value CertSearch offers to organisations.

Use of AI in third-party certification processes
Ian Rosam CQP MCQI, Chief Product Officer at DeepFathom and a member of the CQI's Audit special interest group, takes a closer look at how artificial intelligence has been integrated into UKAS-accredited certification processes.

Upholding the ethics of auditing
What ethical challenges could an auditor face when scrutinising an organisation’s quality management system? George Nyambuya PCQI takes a closer look.

The process approach to audit – a unicorn?
A 'process approach' is mentioned in the guidance documents for several standards, but is not defined in terms of implementing an audit of a quality management system. Andy Nichols CQP FCQI takes a closer look at this apparent paradox.

IWA 48: A new benchmark in ESG implementation
Management consultant Oluwafemi Adare CQP MCQI, a member of the Sustainability special interest group, explains the significance of the recently published IWA 48 for quality professionals.

Give back, get back
As part of our series of Q&As with CQI Fellows, Kristian Hill CQP FCQI tells how the process of regrading to Fellow led to professional and personal gains.

Corrective action responses following internal audits
Andy Nichols looks at whether the time frames for responding to an audit nonconformity with a corrective action plan are necessary – or correct.

Taking action on climate change
In February, the International Standards Organization (ISO) added two new statements of text into 31 Type A management system standards, to ensure that climate change issues are considered. Geoff Vorley, Director of Quality Management and Training Limited, UK, takes a closer look at the impact of this on several of the key standards.

Embracing the full picture
Susan Samaroo CQP MCQI outlines the critical role of a 360° business process map in an organisation.