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The quality professional in the era of sustainability and Quality 4.0
Published: 23 Oct 2024
Deming special interest group members Christopher Chinapoo CQP FCQI and Dr Kevan Leach examine the skills and roles the quality professional needs to operate collectively in the era of sustainability.
Metrics motivate performance and behaviours
Published: 30 Sep 2024
How often do you think about the behaviours your metrics motivate? Are they the ‘right’ ones, and will they motivate ethical behaviours and approaches, asks Ryan Renard CQP FCQI
Exploring hidden dimensions: quality culture and cultural quality – Part 2
Published: 8 Mar 2024
Continuing their series, IRCA-Certified associate auditor and international project quality lead Rasoul Aivazi and retired auditor Richard Brett use stories from their own experiences to explore how Japanese philosophies are intrinsic in quality.