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Sustainability SIG
Mind The Gap: Damage Caused by Gaps in Organisations - Part 1 of 5
Join the Deming network for this mindful webinar on identifying the harm caused by gaps in organisations and how to overcome and learn from them.
Getting value from your supply chain
Published: 13 Apr 2017
Bob Hughes, CQP FCQI, explains why an organisation’s products and services are only as good as its supply chain.
Who are our customers?
Published: 23 Jan 2017
Horacio Martirena, IRCA technical assessor, explores how ISO 9001:2015 puts the emphasis on understanding customers
Quality World magazine
Published: 8 Aug 2016
The leading independent magazine dedicated to quality. Find out how to subscribe, read a sample below, or access this month's issue online now if you're a member of the CQI or IRCA.