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Championing quality in Zimbabwe
Tazviona Lois Ngonyamo PCQI, Quality Assurance Executive at Irvine’s Zimbabwe, discusses her journey into quality, having recently become a member of the CQI.

Bridging the gap
Anar Malikov CQP FCQI outlines how quality frameworks can be adapted to make them fit for every business.

Management systems and climate change
There must be cross-over between standards if management systems are to play their full role in helping tackle the environmental crisis, says senior auditor Pedro Mejias.

Importance of audit in aviation maintenance
Associate auditor S. Sowrirajan takes a closer look at the importance of regular audits in the highly regulated aviation maintenance sector.

Learning laboratory
Abdul Majeed PCQI, Quality Assurance Manager at Pragati Electricals in India, describes his experience of the process of gaining certification to ISO/IEC 17025.

Quality re-imagined
Software quality assurance manager Ramesh Mahadevan examines how the quality profession has gone on a cyclical journey from performance to compliance – and back again.

Enhancing global transparency
In late October, it became mandatory for all accreditation and certification bodies to upload information relating to management systems certifications to the IAF CertSearch database. We speak to Nigel Johnston, CEO of Quality Trade, which developed the database, about the value CertSearch offers to organisations.

Use of AI in third-party certification processes
Ian Rosam CQP MCQI, Chief Product Officer at DeepFathom and a member of the CQI's Audit special interest group, takes a closer look at how artificial intelligence has been integrated into UKAS-accredited certification processes.

Upholding the ethics of auditing
What ethical challenges could an auditor face when scrutinising an organisation’s quality management system? George Nyambuya PCQI takes a closer look.

The process approach to audit – a unicorn?
A 'process approach' is mentioned in the guidance documents for several standards, but is not defined in terms of implementing an audit of a quality management system. Andy Nichols CQP FCQI takes a closer look at this apparent paradox.