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Beyond checklists: embedding quality in the everyday
Susan Samaroo CQP MCQI, Principal Auditor and Group QHSE Manager, makes the case for why quality must shed its ‘checklist’ image to become an integral part of every organisation.
Championing quality in Zimbabwe
Tazviona Lois Ngonyamo PCQI, Quality Assurance Executive at Irvine’s Zimbabwe, discusses her journey into quality, having recently become a member of the CQI.
Challenges of ensuring quality in AI
With artificial intelligence now an established part of our working lives, Damien Tiller explains how quality professionals can ensure quality is baked in when AI processes are implemented.
The process approach to audit – a unicorn?
A 'process approach' is mentioned in the guidance documents for several standards, but is not defined in terms of implementing an audit of a quality management system. Andy Nichols CQP FCQI takes a closer look at this apparent paradox.
Cultivating a company-wide culture of quality
In recognition of World Quality Week 2024, Rasoul Aivazi, an international Project Quality Lead and Lead Auditor, reflects on the theme of ‘Quality: From compliance to performance’ and how this can assist in developing a company-wide culture of quality.
Impact of climate change considerations on ISO 45001
IRCA Principal Auditor Ravindiran Gurusamy takes a closer look at the impact of ISO’s climate change amendment on ISO 45001 when considering an occupational health and safety management system.
The quality professional in the era of sustainability and Quality 4.0
Deming special interest group members Christopher Chinapoo CQP FCQI and Dr Kevan Leach examine the skills and roles the quality professional needs to operate collectively in the era of sustainability.
Embracing the full picture
Susan Samaroo CQP MCQI outlines the critical role of a 360° business process map in an organisation.
Creating a lasting impact
As part of our series of Q&As with CQI Fellows, CQI Trustee Christopher Chinapoo CQP FCQI tells us about his journey to becoming the first CQI member in the Caribbean to achieve this prestigious grade.
Not everything can be measured
Can measuring something actually devalue it? Ryan Renard CQP MCQI makes the case.