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- Virtual/Online
Sustainability in a World Growing in Uncertainty - The Why
This is an exciting joint event with the CQI Sustainability network and the ESG exchange. Named 'The Why', it is the first webinar in a three-part series about how various rising uncertainties in the world impact the need for strategic transformation.
- Virtual/Online
International Management System Standards - Key Changes and How To Audit Them
Join the CQI Wales Network for a very useful webinar delving into the key changes made to the international management system standards based on Annex SL, and how they should be audited.
- United Kingdom
- England
Visit to 3M Newton Aycliffe Site
Join the CQI North East Network for their next visit and site tour to 3M in Newton Aycliffe County Durham.

Enhancing global transparency
In late October, it became mandatory for all accreditation and certification bodies to upload information relating to management systems certifications to the IAF CertSearch database. We speak to Nigel Johnston, CEO of Quality Trade, which developed the database, about the value CertSearch offers to organisations.

Selecting the right problem-solving strategy
Derek Scott, CQP FCQI, Quality Manager at Rubberatkins, Scotland, takes a look at models and strategies for problem-solving.

Engagement of people
Raffat Khatoon Mohammed, CQP MCQI, ISO 9001, 14001 and 45001 Lead Auditor at Qatar Primary Materials Company (QPMC), explains how ‘engagement of people’ helped QPMC to overcome staff and skill shortages during the Covid-19 pandemic.

Lack of engagement from top management
In our latest dilemma, Chris Achillea, UK Head of Compliance at Integral, UK, explains how quality managers can encourage senior teams to take ownership and more responsibility for their management system(s).

Utilising the '8D Approach' in business
Stephanie Herring, Quality Manager at Wales Fertility Institute, UK, explains why the 8D approach should be applied when investigating non-conformances.

Auditing Santa's Workshop
With Christmas soon approaching, Hussain Ali, CQP MCQI, Quality Manager at Jacobs Engineering, explains how an audit at Santa’s Workshop taught him how to deliver more efficient audits during and after the festive season.

Process automation and the quality professional
Richard Seddon, Managing Partner at Process Management International (PMI), UK, explains why quality professionals need to embrace process automation tools in this digitally advanced era.