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Finger tapping iPad during audit inspection

Learning laboratory

Published: 24 Jan 2025

Abdul Majeed PCQI, Quality Assurance Manager at Pragati Electricals in India, describes his experience of the process of gaining certification to ISO/IEC 17025.

IAF CertSearch, global transparency in suppliers

Enhancing global transparency

Published: 6 Jan 2025

In late October, it became mandatory for all accreditation and certification bodies to upload information relating to management systems certifications to the IAF CertSearch database. We speak to Nigel Johnston, CEO of Quality Trade, which developed the database, about the value CertSearch offers to organisations.

use of artificial intelligence in third-party certification audits

Use of AI in third-party certification processes

Published: 17 Dec 2024

Ian Rosam CQP MCQI, Chief Product Officer at DeepFathom and a member of the CQI's Audit special interest group, takes a closer look at how artificial intelligence has been integrated into UKAS-accredited certification processes.

George Nyambuya

Upholding the ethics of auditing

Published: 13 Dec 2024

What ethical challenges could an auditor face when scrutinising an organisation’s quality management system? George Nyambuya PCQI takes a closer look.

Quality Careers Week

The process approach to audit – a unicorn?

Published: 6 Dec 2024

A 'process approach' is mentioned in the guidance documents for several standards, but is not defined in terms of implementing an audit of a quality management system. Andy Nichols CQP FCQI takes a closer look at this apparent paradox.

Oluwafemi Adare CQP MCQI represented Wunderkind Consulting Nigeria Limited on the ISO/WS ESG/WG 1 committee that developed the IWA

IWA 48: A new benchmark in ESG implementation

Published: 20 Nov 2024

Management consultant Oluwafemi Adare CQP MCQI, a member of the Sustainability special interest group, explains the significance of the recently published IWA 48 for quality professionals.

Kristian Hill CQP FCQI

Give back, get back

Published: 18 Nov 2024

As part of our series of Q&As with CQI Fellows, Kristian Hill CQP FCQI tells how the process of regrading to Fellow led to professional and personal gains.

Leveraging Quality 4.0 to enhance customer experience

Published: 22 Sep 2023

This, our first co-created report with US-based research and consulting firm Gartner, provides an in-depth analysis of the actions organisations need to take to prepare for the major customer shifts and increase in customer expectations.