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Beyond checklists: embedding quality in the everyday
Susan Samaroo CQP MCQI, Principal Auditor and Group QHSE Manager, makes the case for why quality must shed its ‘checklist’ image to become an integral part of every organisation.
The power of benchmarking
Andrew Ward CQP MCQI outlines benchmarking as a business improvement tool, outlining the benefits and the potential pitfalls.
Through the lens of the auditee
(Ben) Ho Bun Chan CQP MCQI offers audit insight from the other side of the table, examining how an organisation undergoing ISO certification for the first time can get the best out of the process.
- Virtual/Online
Mind The Gap: Damage Caused by Gaps in Organisations - Part 1 of 5
Join this mindful webinar on identifying the harm caused by gaps in organisations and how to overcome and learn from them.
Championing quality in Zimbabwe
Tazviona Lois Ngonyamo PCQI, Quality Assurance Executive at Irvine’s Zimbabwe, discusses her journey into quality, having recently become a member of the CQI.
Bridging the gap
Anar Malikov CQP FCQI outlines how quality frameworks can be adapted to make them fit for every business.
Take a risk to mitigate climate change
Could a structured risk assessment help organisations achieve the UN’s Sustainable Development Goals while mitigating climate change, asks Zoi Kontodimou, Chair of the CQI’s Sustainability special interest group.
Quality re-imagined
Software quality assurance manager Ramesh Mahadevan examines how the quality profession has gone on a cyclical journey from performance to compliance – and back again.
Enhancing global transparency
In late October, it became mandatory for all accreditation and certification bodies to upload information relating to management systems certifications to the IAF CertSearch database. We speak to Nigel Johnston, CEO of Quality Trade, which developed the database, about the value CertSearch offers to organisations.
Challenges of ensuring quality in AI
With artificial intelligence now an established part of our working lives, Damien Tiller explains how quality professionals can ensure quality is baked in when AI processes are implemented.