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- England
JCB Factory Tour
Join the Birmingham network and Derby & Nottingham network to experience the work and evolution behind the famous JCB diggers in this exciting on-site tour.
- Virtual/Online
Mind The Gap: Damage Caused by Gaps in Organisations - Part 1 of 5
Join this mindful webinar on identifying the harm caused by gaps in organisations and how to overcome and learn from them.

Quality re-imagined
Software quality assurance manager Ramesh Mahadevan examines how the quality profession has gone on a cyclical journey from performance to compliance – and back again.

Breaking new ground with innovative digital solution
Among the finalists at the International Quality Awards 2023 in the Digital Innovation category was a Balfour Beatty VINCI team that developed a digital tool to streamline processes for employees on site when breaking ground as part of the HS2 rail project.

Arming the quality professional
Should quality professionals be seen only as the enforcers of quality? Paul Vaughan CQP FCQI outlines the key role of open communication to avoid problems before they occur.

Leveraging Quality 4.0 to enhance customer experience
This, our first co-created report with US-based research and consulting firm Gartner, provides an in-depth analysis of the actions organisations need to take to prepare for the major customer shifts and increase in customer expectations.

What are we going to do with artificial intelligence?
Artificial intelligence is integral in many sectors, and quality management systems are no exception, says senior auditor Pedro Mejias.

AI automation driving digital acceleration in testing
Mav Turner, CTO of DevOps at Tricentis, takes a closer look at the use of AI in quality assurance to drive software development.

Conformity assessment: Setting the standard
In this interview, Warren Merkel, Vice President of Policy at the ANSI National Accreditation Board, explains the reasons behind the update to ISO/IEC 1706:2022 Conformity assessment – Code of good practice, and its impact on the work of quality professionals.

Building a quality culture
A quality culture is at the heart of any successful organisation. Consultant and communication coach Lesley Worthington outlines the key building blocks to achieve it.