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Audit to boost organisational capabilities

Enhancing the role of auditing to boost organisational capability

Published: 22 Jul 2024

How can enhancing the role of auditing boost an organisation’s capability, sustainability, compliance, resilience and performance? Ian Rosam CQP FCQI, Chief Product Officer at DeepFathom and a member of the CQI's Audit special interest group, takes a closer look at the benefits of moving away from the traditional audit role.

Quality Organisation of the Year winners

A quality organisation

Published: 3 Nov 2023

The team from the Federal Authority for Nuclear Regulation, UAE, took the honours as Quality Organisation of the Year at the International Quality Awards 2023 in June. Learn more about the organisation’s award-winning approach

Leveraging Quality 4.0 to enhance customer experience

Published: 22 Sep 2023

This, our first co-created report with US-based research and consulting firm Gartner, provides an in-depth analysis of the actions organisations need to take to prepare for the major customer shifts and increase in customer expectations.

Woman looking up with glasses wearing a white shirt and a black blazer

Improving competitiveness with nine quality management tools

Published:

Quality management tools are essential for organisations to maintain a competitive edge in the market. These tools aid in identifying areas for improvement, reducing waste, and enhancing productivity, leading to cost savings, improved quality, increased customer satisfaction and loyalty. Quality professionals can improve their individual and team performance by utilising these tools, contributing to the overall success of the organisation.

The Profession Map gif

Discover the Profession Map

Published: 14 Jun 2023

Every quality professional's career is different. But a shared set of capabilities underpins them all.

Profession-Map-Framework-components-Leadership

The importance of the Profession Map

Published: 16 May 2023

Roxann Dawson explores the significance of the Profession Map in equipping modern quality leaders to meet evolving business demands.