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Take a risk to mitigate climate change
Could a structured risk assessment help organisations achieve the UN’s Sustainable Development Goals while mitigating climate change, asks Zoi Kontodimou, Chair of the CQI’s Sustainability special interest group.

Enhancing global transparency
In late October, it became mandatory for all accreditation and certification bodies to upload information relating to management systems certifications to the IAF CertSearch database. We speak to Nigel Johnston, CEO of Quality Trade, which developed the database, about the value CertSearch offers to organisations.

Use of AI in third-party certification processes
Ian Rosam CQP MCQI, Chief Product Officer at DeepFathom and a member of the CQI's Audit special interest group, takes a closer look at how artificial intelligence has been integrated into UKAS-accredited certification processes.

Taking action on climate change
In February, the International Standards Organization (ISO) added two new statements of text into 31 Type A management system standards, to ensure that climate change issues are considered. Geoff Vorley, Director of Quality Management and Training Limited, UK, takes a closer look at the impact of this on several of the key standards.

Leveraging Quality 4.0 to enhance customer experience
This, our first co-created report with US-based research and consulting firm Gartner, provides an in-depth analysis of the actions organisations need to take to prepare for the major customer shifts and increase in customer expectations.

The Profession Map: what it means for auditors
Learn how The Profession Map applies to you and what it means for the future of the auditing profession.

What are we going to do with artificial intelligence?
Artificial intelligence is integral in many sectors, and quality management systems are no exception, says senior auditor Pedro Mejias.

Discover the Profession Map
Every quality professional's career is different. But a shared set of capabilities underpins them all.

The Profession Map: Why continual professional development has never been so important
The world in which we work is changing so rapidly that continuous professional development has never been so important. The recent surge in debate about the power of artificial intelligence (AI) is one indicator of the rise in influence of digital technologies.