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Quality Organisation of the Year winners

The team from the Federal Authority for Nuclear Regulation, UAE, took the honours as Quality Organisation of the Year at the International Quality Awards 2023 in June. Learn more about the organisation’s award-winning approach

Breaking new ground with innovative digital solution

Published: 2 Nov 2023

Among the finalists at the International Quality Awards 2023 in the Digital Innovation category was a Balfour Beatty VINCI team that developed a digital tool to streamline processes for employees on site when breaking ground as part of the HS2 rail project.

Leveraging Quality 4.0 to enhance customer experience

Published: 22 Sep 2023

This, our first co-created report with US-based research and consulting firm Gartner, provides an in-depth analysis of the actions organisations need to take to prepare for the major customer shifts and increase in customer expectations.

The Profession Map: what it means for auditors

Published: 25 Aug 2023

Learn how The Profession Map applies to you and what it means for the future of the auditing profession.

Woman looking up with glasses wearing a white shirt and a black blazer

Improving competitiveness with nine quality management tools

Published: Wednesday, June 21, 2023

Quality management tools are essential for organisations to maintain a competitive edge in the market. These tools aid in identifying areas for improvement, reducing waste, and enhancing productivity, leading to cost savings, improved quality, increased customer satisfaction and loyalty. Quality professionals can improve their individual and team performance by utilising these tools, contributing to the overall success of the organisation.

Discover the Profession Map

Published: 14 Jun 2023

Every quality professional's career is different. But a shared set of capabilities underpins them all.

The Profession Map: Why continual professional development has never been so important

Published: Wednesday, June 14, 2023

The world in which we work is changing so rapidly that continuous professional development has never been so important. The recent surge in debate about the power of artificial intelligence (AI) is one indicator of the rise in influence of digital technologies.