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Give back, get back
As part of our series of Q&As with CQI Fellows, Kristian Hill CQP FCQI tells how the process of regrading to Fellow led to professional and personal gains.

Making a lasting impact on sustainability
LifeScan Scotland was among the finalists at the International Quality Awards (IQA) 2023 in the Sustainability Impact category, with the organisation’s ONEarth team praised by the judges for its work on a range of sustainability issues.

Changing the direction of quality for a sustainable future
Lowellyne James CQP FCQI, highlights the need for quality professionals to be at the forefront of the fight to combat the impact of climate change.

Leveraging Quality 4.0 to enhance customer experience
This, our first co-created report with US-based research and consulting firm Gartner, provides an in-depth analysis of the actions organisations need to take to prepare for the major customer shifts and increase in customer expectations.

What are we going to do with artificial intelligence?
Artificial intelligence is integral in many sectors, and quality management systems are no exception, says senior auditor Pedro Mejias.

Navigating the rocky road ahead
The European Confederation of Institutes of Internal Auditors has published its annual Risk in Focus report. What are the topics of concern for internal auditors, and how can they support their organisations in key risk areas?

Engagement of people
Raffat Khatoon Mohammed, CQP MCQI, ISO 9001, 14001 and 45001 Lead Auditor at Qatar Primary Materials Company (QPMC), explains how ‘engagement of people’ helped QPMC to overcome staff and skill shortages during the Covid-19 pandemic.

Preventing infectious disease hazards with ISO 45006
Richard Green provides an overview of the draft version of ISO 45006. The new Occupational health and safety management standard, that will provide organisations with guidelines for preventing and managing infectious disease hazards.

Resilience at the heart of the nation’s defence
Lisa Taylor, CQP MCQI, Corporate Quality Manager at Dstl, explains how the organisation's resilience planning meant it was able to pivot quickly to remote working and continue to support government and its existing customers in the UK’s response to Covid-19.

The future value of auditing from an industry perspective
Cheekeong Loh, CQP MCQI, MIEAust CPEng, outlines how auditing can develop in the future.